Games

Why is my game pending? Why was it cancelled?
When you enter a heads-up tournament you’ll play your match right away. If you were the second one to play you’ll be able to view the final result shortly a...
Tue, 20 Apr, 2021 at 9:13 AM
How do I find my account information like game history or match ID?
You can see a full list of the games in which you have competed by pressing ‘My Matches’ in the main page’s bottom navigation bar. Tap ‘Completed’ to check ...
Tue, 20 Apr, 2021 at 9:13 AM
How do GoodGamer multiplayer events work?
GoodGamer events are timed competitions that pit you against multiple players.  Some events allow you to enter as many times as you want, while others l...
Tue, 20 Apr, 2021 at 9:14 AM
I'm seeing an error message that says cash play is not available in my area, but I already deposited money into my account. What should I do?
If you are in a cash tournament-enabled jurisdiction and you see this error after making a deposit, it's likely because your device's location ser...
Tue, 20 Apr, 2021 at 9:14 AM
How do I see my full balance history?
To see your full balance history, go to the main menu then press 'My Account' and then 'My Transactions'. You can use the filter feature...
Tue, 20 Apr, 2021 at 9:14 AM